See a specialist for back, joint, or muscle pain— without the wait.
Start with an expert virtual evaluation and get a clear plan, included in your Amazon benefits.
Next-day virtual appointments
Workplace accommodation support
No referral, no travel, no runaround
*If this is a work-related musculoskeletal condition, or if you are unsure if it is work-related, please contact your onsite Manager, Safety Team, or HR prior to starting treatment.
RightMove is covered by your Amazon benefits
Depending on your plan, you may have a copay — but you’ll know your exact cost before getting started, with no surprises.
Not on an Amazon health plan? RightMove is still available to you. Reach out to our team at (888) 514-7220 to know your cost.
How it works
Schedule your evaluation
Flexible virtual visits available as soon as same- or next-day.
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Meet with an HSS-trained specialist
Get a virtual evaluation from a licensed orthopedic specialist.
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Get a clear plan
We help coordinate referrals, imaging, PT, specialist visits, and workplace accommodations.
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Stay connected to your care team
Message or call us anytime for help navigating your care.
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Or, call us at (888) 514-7220
Why RightMove?
No referrals, no waiting, no runaround
Help coordinating your care—imaging, PT, or specialists
Support for workplace accommodations
Specialists guided by Hospital for Special Surgery (HSS) expertise
Included in your Amazon benefits
Same- and next-day appointments available
Real experiences from fellow Amazonians
“ Absolutely the best. Most caring organization I have come across.”
-Amazon Employee, April 2026
“ Dr. Hector is really helpful in examining the issue and providing the suitable exercises. Also he makes sure that he has understood the symptom which helped me a lot.”
-Amazon Employee, April 2026
“ The doctor was very attentive, professional, and caring throughout the consultation. I truly appreciated the follow-up message to check on how I was doing. It made me feel supported and well taken care of. Thank you for the excellent care and attention.
-Amazon Employee, April 2026
“ This is exactly what I needed.”
-Amazon Employee, March 2026
“ The nearest PT clinic to me has a wait list. I’m glad this was available. I'm looking forward to walking my dog again.”
-Amazon Employee, March 2026
“ Definitely a 5/5 for RM, it was very helpful to get the things I needed to feel better right away when I was in so much pain.”
-Amazon Employee, April 2026
Our team of experts can help with more than 90 conditions
Neck pain
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Back pain
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Knee pain
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Shoulder pain
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Hip pain
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Ankle & foot pain
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Elbow pain
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Wrist & hand pain
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Mobility issues
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Arthritis
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Muscle strains
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Ligament Sprains
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Neck pain • Back pain • Knee pain • Shoulder pain • Hip pain • Ankle & foot pain • Elbow pain • Wrist & hand pain • Mobility issues • Arthritis • Muscle strains • Ligament Sprains •
FAQs
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RightMove can help with a variety of joint, tendon, bone, and muscle pain or injuries. We will help you get to the root cause of your pain, and get you on the right treatment path, fast. RightMove also supports the required documentation for you to submit a work accommodation request.
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RightMove has partnered with Amazon’s health plans Premera, Aetna, and Cigna. You may be responsible for a copay, depending on your plan. Not on the Amazon Health Plan? No problem. Call us at (888) 514-7220 to know your cost.
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Yes, RightMove can provide you with the correct documentation to submit your work accommodation request after your evaluation.
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We start by evaluating your symptoms, history, and guided movement. If hands-on testing or imaging is needed, we say so clearly. Either way, you leave knowing the right next step, and we will help coordinate your care at every step.
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RightMove was created with clinical input and protocols from Hospital for Special Surgery, the world's leading academic medical center for muscle and joint health. RightMove specializes in helping you move better, pain free. We help by identifying the root cause of your pain and provide a personalized action plan to help you get back to life. Whether it is a new ache or a long-term issue, we are here to give you information, resources, support, and stay with you at every step.
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A computer, tablet or smart phone with a camera, good audio, and stable internet.
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You first answer a few health history and intake questions about the pain you are experiencing. You then pick a day and time for your virtual evaluation with a RightMove Doctor of Physical Therapy (DPT). The evaluation is about 45 minutes, which consists of a conversation between you and your provider and a thorough physical exam to better understand the root cause of your pain. Once completed, your provider will share a personalized care plan tailored to your specific needs.
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If your RightMove provider determines that you require a higher level of care, we will help you coordinate that care. We can provide you with a referral to in-network specialists, in-person care or virtual physical therapy, with us supporting and guiding you at every step.
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You should not be seen for a virtual evaluation with RightMove if you are at risk of falling, have high levels of disability, or high levels of pain.
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You will receive more one-on-one time with a live, experienced physical therapist to really understand the root cause of your pain. Plus, you have the convenience of not leaving home, which saves money and time on travel. If you do need hands-on or virtual care, we will help coordinate with you.
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Call us at (888) 514-7220
Or contact us at (888) 514-7220.
RightMove Health partners with Amazon to provide care navigation and, where available, clinical services to eligible members. RightMove Health is not an insurance company. Your eligibility, health coverage, and benefits are determined by Amazon according to your health plan. General information shared in materials and online is educational and not a substitute for personalized medical care. If you receive care from a RightMove provider, medical advice will be specific to your individual needs. RightMove Health does not provide emergency services. If you are experiencing a medical emergency, call 911 or seek immediate care. Your employer does not have access to your personal medical information. For privacy details, visit www.rightmovehealth.com/privacy.