Our Approach
Immediate access to the best care to address your back, neck, muscle and joint pain to get you moving again.
The RightMove Difference:
RightMove Hybrid Care
Virtual and In-community
Right Care
With MSK conditions, where you start matters. Primary and urgent care are often unable to diagnose, and quick to refer for costly x-rays and MRIs that may be unnecessary to accurately diagnose issues or injuries. RightMove’s care team has extensive expertise evaluating and diagnosing MSK conditions to get you on the right path from the start.
Right Away
Patients wait months to see specialists or spend hours trying to find PT or imaging. RightMove is available the same day with no referral required and at no cost to members. Our virtual model serves you in the comfort of your home via phone, PC or tablet. And we help you get in to see top specialists faster.
Right in your Community
We partner with your PCP and top specialists. Our concierge-style support makes sure visit notes are shared, and we help schedule your care to make it easy to get moving.
How it works:
Fast and Flexible Visits. Schedule a virtual FirstMove™ visit with our specialized physical therapists the same day –online, by text or phone. We review your history and symptoms, and discuss your priorities, then guide you to an actionable diagnosis and next steps for your care.
RightMove Action Plan. At the end of your visit, we develop a care plan with treatment options built for you. Our doctors(MD/DO) or providers (NP/PA) write referrals and work with your health plan to arrange physical therapy, ordering imaging, or a consult with a pain or orthopedic specialist.
Connecting You to Care. Through our partnerships with top specialists, our Care Advocates handle all your next steps, including scheduling and coordination with your doctors. If surgery or other higher-level care is needed, we support you before, during and after to make sure you have the best outcome.
Your Partner On the Move. Like a personal trainer, our care team supports you toward your goals via regular check-ins, and is here for you any time via messaging, phone or virtual visits until you’re back in action.
Proven results, from real patients.
“I appreciate that you took the time to slow down and truly find out what was going on with me.”
-39yo Female, Unspecified Hip Pain
PATIENT CASE #1
Virtual care to avoid costly hip injections
A member was diagnosed with hip bursitis and was recommended by a specialist to initiate a series of injections and imaging.
In her RightMove visit, the real issue was identified as a spine condition; after a short course of virtual PT visits, she achieved lasting relief and avoided unnecessary procedures.
“This is the first time I had someone put all the pieces together for me. I really appreciate you.”
-71yo Female, Severe Back Pain
PATIENT CASE #2
Immediate triage to address an underlying concern
Our member was experiencing severe back pain that masked a serious infection.
RightMove’s triage evaluation and care team review quickly identified the red flag and got her to the right provider, avoiding hospitalization and long-term complications.
“I have been to PT several times and never saw any progress. Care with your team made an incredible difference in just a few visits.”
-84yo Male, Balance Issues
PATIENT CASE #3
Regaining independence after falls
An 84-year-old man had tried in-person community PT but the experience didn’t address his persistent issue of frequent falls. RightMove focused on strength and balance training. In just a few visits, he was back to doing his daily activities safely and confidently.

